It is important that policies and procedures to govern the employment relationship are appropriate, applicable and actionable
Having agreements with the various stakeholders is paramount to a conflict managed environment
Discipline must be conducted with fairness and the outcome appropriate for the transgression. A neutral chairperson assists with this framework
Grievances can be time consuming often resulting in no resolution of the disagreement. Innovative outcomes can be reached when the parties work together to find an amicable outcome. A mediator is well positioned to facilitate these processes